Article • over 3 years ago
Achieving the Perfect Staffing Balance: 12 Tips for Retailers
Summary
- Overstaffing and understaffing have negative consequences: Overstaffing leads to wasted costs and employee dissatisfaction, while understaffing results in poor customer service and employee burnout.
- Understanding customer behavior and foot traffic data can help retailers determine the right staffing levels.
- Strategies like assigning specific tasks, hiring temporary staff during busy periods, and using technology for scheduling and employee cross-training can help achieve the right staffing balance.
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